• 1300 82 72 92

Privacy Policy

At TapConnect, a product of 1tech Pty Ltd, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use the TapConnect app and associated services. By using our app, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details provided during account registration.
  • Payment details when processing purchases or subscriptions.

b. Non-Personal Information

  • Device information (e.g., device model, operating system, unique device identifiers).
  • Usage data (e.g., pages visited, features used, interaction time).

c. Location Data

  • If enabled, location data may be collected to offer location-specific features.

2. How We Use Your Information

We use your information for:

  • Providing and improving the TapConnect app and services.
  • Processing payments and transactions.
  • Communicating with you regarding updates, promotions, or support.
  • Ensuring compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. However, we may share information:

  • With service providers who assist in operating the app (e.g., hosting, payment processors).
  • If required by law, legal process, or to protect our rights.
  • With your consent for specific purposes.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

5. Security Measures

We implement industry-standard measures to safeguard your data. However, no system can guarantee absolute security. We encourage you to protect your account credentials.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data.
  • Opt out of marketing communications.

7. Changes to This Policy

We may update this policy from time to time. Changes will be communicated via the app or our website. Please review periodically.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

1tech Pty Ltd

Email: support@1tech.com.au

Phone: +61 435 896 173

Website: https://www.1tech.com.au

Office Hours (AEDT)
9am to 5.30pm Mon-Fri
support@1tech.com.au
1300 82 72 92
(1300 TapAway)
TapConnect®is powered by 1tech®.TapConnect is an Australian product.
1tech® Pty Ltd is an Australian registered company. 

Terms & Condition

  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.

Privacy Policy

This Privacy Policy applies to all personal information collected by 1tech Pty Ltd via the website located at www.1tech.com.au and www.tapconnect.com.au.
  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.