• 1300 82 72 92

launching February 2025

Empower Your Business
with the TapConnect App

Download the app today and see how it can help you enhance customer engagement, boost reviews, and grow your hospitality or small business effortlessly

appstore
googleplay
TapConnect App is the smart solution for businesses to enhance their online reputation and strengthen customer relationships. Designed for B2B applications, our platform integrates seamlessly with your operations to collect feedback, improve reviews, and drive growth.

Key Features and Benefits

Cards Management

Easily manage your TapConnect cards through our user-friendly platform. Activate, deactivate, or assign cards to customers or team members with just a few simple steps. Customise card settings to suit your business needs.

Offers Management

Create, update, and track special offers to keep your customers engaged. From discounts and loyalty rewards to seasonal promotions. Attract new customers and reward loyal ones.

Resources

Access a variety of resources to maximise your TapConnect system, including user guides, FAQs, marketing templates, and training videos to boost operations and customer engagement.

Offers
stats

View Stats

Track your business performance with real-time stats on an easy-to-read dashboard. Monitor customer interactions, card usage, and offer success to make informed decisions and optimise strategies.

Reports

Create detailed reports effortlessly with just a few clicks. Access in-depth data on customer behaviour, campaign performance, and system usage. With customisable reporting options, focus on the metrics that matter most to your business and stay aligned with your goals.

Your Business, Better Reviews, Bigger Results.

feedback

Why Download the TapConnect App?

Seamless Card Management

Easily manage your TapConnect cards, ensuring each one is linked to the correct digital destination, such as your Google reviews page, website, or loyalty program.

Boost Customer Engagement

TapConnect cards allow customers to instantly interact with your business—whether by leaving a 5-star review, following your social media, or accessing exclusive offers.

Track and Analyse Performance

Gain insights into customer behaviour and review trends through the app. Understand what’s working for your business and make data-driven decisions to improve customer satisfaction.

Simplified Setup and Updates

Use the app to activate new cards, update existing ones with fresh links or campaigns, and ensure your customers always have the most current information about your business.

Office Hours (AEDT)
9am to 5.30pm Mon-Fri
support@1tech.com.au
1300 82 72 92
(1300 TapAway)
TapConnect®is powered by 1tech®.TapConnect is an Australian product.
1tech® Pty Ltd is an Australian registered company. 

Terms & Condition

  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.

Privacy Policy

This Privacy Policy applies to all personal information collected by 1tech Pty Ltd via the website located at www.1tech.com.au and www.tapconnect.com.au.
  1. What is "personal information"?
    • (a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
      • (i) whether the information or opinion is true or not; and
      • (ii) whether the information or opinion is recorded in a material form or not.
    • (b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
  2. What information do we collect?
    • The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: payment details email address name phone number address login credentials
  3. How we collect your personal information
    • (a) We may collect personal information from you whenever you input such information into the website.
    • (b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
  4. Purpose of collection
    • (a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
    • (b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties
    • (c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
  5. Access and correction
    • Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
  6. Complaint procedure
    • If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by The Directors and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
  7. Overseas transfer
    • Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.
  8. How to contact us about privacy
    • If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@1tech.com.au.